meta888h Terms and Conditions

1. Definitions and Scope of Agreement

"Platform" refers to the meta888h website accessible at https://meta888h.org together with all services provided on it. "Player" or "Member" refers to any individual who has registered an account or who uses the platform's services. "Company" refers to the operator of the meta888h platform.

These terms and conditions govern the entire relationship between the Company and the Player, including all aspects related to account registration, financial transactions, game usage, bonus claims, and dispute resolution procedures.

The Company reserves the right to update or modify these terms at any time. Any changes will be communicated via the meta888h website and will take effect immediately upon publication. It is the player's responsibility to review these terms from time to time.

2. Account Registration and Eligibility

To register an account at meta888h, you must meet the following requirements:

• Be at least 21 years of age on the date of registration
• Have full legal capacity to enter into a binding agreement
• Not be located in any jurisdiction where online gambling is specifically prohibited
• Not have been listed for self-exclusion with any approved gambling platform

Each individual is only permitted to register one account. Registration of multiple accounts by the same individual, including using different information or devices, is strictly prohibited and may result in account suspension or closure as well as forfeiture of any existing balance.

Players are fully responsible for ensuring that the information provided during registration is accurate, complete and up to date. meta888h reserves the right to request identity verification documents at any time, including the National Identity Card (MyKad) or equivalent document, as part of the Know Your Customer (KYC) process.

3. Account Security and Password

Players are fully responsible for keeping their account password confidential. It is advised to use a strong, unique password that is not used on other platforms. Do not share your account login details with any party, including meta888h staff.

If you suspect your account has been accessed without authorisation, contact the meta888h customer support team immediately. The Company will not be liable for any losses arising from unauthorised access that occurs due to the player's own negligence in safeguarding their login information.

4. Deposits, Withdrawals and Payments

meta888h accepts deposits and processes withdrawals through the following payment methods: Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH.

Applicable payment conditions:

• Minimum deposit: RM30 per payment method
• Minimum withdrawal: RM100 per transaction
• Withdrawal processing time: between 5 and 30 minutes

All withdrawals are subject to identity verification and compliance with applicable wagering requirements. The name on the payment account must match the name of the registered meta888h account holder. Withdrawals to third-party accounts or individuals are not permitted.

The Company reserves the right to request additional supporting documents before processing withdrawals in cases that require further review. This includes proof of identity and proof of the payment method used.

5. Bonuses, Promotions and Wagering Requirements

meta888h offers various bonuses and promotions to its members. Each bonus is subject to its own wagering requirements that must be met before a withdrawal can be processed.

100% Welcome Bonus up to RM888:

• Bonus equivalent to 100% of the first deposit value, up to a maximum of RM888
• Wagering requirement: 10 times the bonus value
• Example: Deposit RM100, bonus RM100, balance RM200 — total wagering amount to be completed is RM100 × 10 = RM1,000
• Second example: Deposit RM1,800, bonus RM888, balance RM2,688 — total wagering amount is RM888 × 10 = RM8,880

The Company reserves the right to cancel bonuses and all related winnings if there is evidence of abuse, use of multiple accounts, or attempts to manipulate the bonus system. Bonuses cannot be transferred between accounts.

6. VIP Programme and Cashback

The meta888h loyalty programme consists of four VIP tiers, each offering a different weekly cashback rate:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%
• Platinum — weekly cashback up to 1.0%

VIP tier advancement is based on overall playing activity and player loyalty. meta888h reserves the right to adjust VIP benefits or improve this programme at any time. Any changes will be communicated to the relevant members.

7. Game Rules and Player Conduct

All players are required to comply with the rules of each game available on the meta888h platform. Any attempt to exploit technical vulnerabilities, use automated software (bots), or disrupt the experience of other players is strictly prohibited.

The following conduct may result in account suspension or closure without notice:

• Use of multiple accounts or misuse of another person's identity
• Attempts to cheat the system or manipulate game outcomes
• Systematic collection of bonuses without genuine intent to play
• Use of a VPN or proxy to conceal actual location
• Bullying or harassment of support staff

In cases where an account is closed due to a breach of terms, the Company reserves the right to forfeit any balance linked to activity that violates the rules. Balances obtained legitimately will be returned after the investigation is concluded.

8. Responsible Gambling

meta888h prioritises player wellbeing and is committed to responsible gambling practices. The platform provides self-management tools to help players stay in control:

• Daily, weekly or monthly deposit limits based on the player's means
• Session time limits to manage time spent on the platform
• Temporary or permanent self-exclusion options for players who need a break
• Support and referrals to responsible gambling assistance bodies

⚠️ If you feel that gambling is starting to have a negative impact on your finances, relationships or mental health, please use the self-exclusion tool or contact our customer support for help.

This platform is for individuals aged 21 and above only. meta888h does not tolerate use of the platform by minors and will take immediate action if any confirmation of this is received.

9. Privacy and Data Protection

The collection, processing and storage of players' personal data is governed by the meta888h Privacy Policy, which forms part of this agreement in its entirety. By accepting these terms, you also agree to our Privacy Policy.

meta888h collects personal information required for account management, transaction processing, anti-money laundering compliance, and improving the user experience. Your data will not be sold to any third party for marketing purposes.

10. Limitation of Liability and Disclaimer

meta888h provides its services "as is" and makes no guarantees regarding uninterrupted platform availability or freedom from technical errors. The company will not be liable for any losses arising from technical disruptions, server failures, or factors beyond the company's control.

In all circumstances, the company's liability to any player is limited to the balance amount in the player's account at the time the claim is made. The company is not liable for any indirect, consequential, or unforeseen loss of profit.

11. Account Closure and Refund of Funds

Players may request to close their account at any time by contacting meta888h customer support. Any eligible balance in the account will be processed for return via the original payment method within the stipulated period, subject to compliance with all relevant conditions.

meta888h reserves the right to close or suspend an account if there is suspicious activity, a breach of terms, or at the request of the relevant authorities. In such situations, settlement of any balance is subject to the outcome of the investigation conducted.

12. Dispute Resolution

Should any dispute arise regarding an account, transaction or game outcome, the player must first contact the meta888h customer support team via live chat or email. These cases will be investigated within a reasonable period and the outcome will be communicated to the player concerned.

For disputes that cannot be resolved internally, the company provides an independent appeals mechanism accessible through the international licensing body that regulates this platform. The decision of that body is final and binding on both parties.

13. Applicable Law

These terms and conditions are governed by the laws of the jurisdiction in which the company is registered and operates under valid international licensing. Any legal proceedings arising from or related to these terms shall be conducted in the relevant jurisdiction.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be amended to the extent necessary to make it valid and enforceable, while the remaining provisions continue in full force and effect.

14. Communications and Notices

All official communications from meta888h to players will be sent via the email address registered at account opening or through in-platform notifications. It is the player's responsibility to ensure their email address is always current and active.

Any enquiries, complaints or feedback may be submitted to the meta888h customer support team, which operates 24 hours a day, 7 days a week via live chat and email in Malay and English.